Sherbo Product Support Center

Find help for Sherbo embroidery hoops, hoop stands, shipping, returns, order tracking, sizing, and product care. Sherbo products are designed for clean fabric tension, simple sizing, and display-ready craft projects.

Quick support links

Product help by item

3 inch beechwood hoops: best for mini embroidery, ornaments, small initials, small floral designs, and tiny display projects. See the 3 inch hoop pack.

4/5/6 inch beechwood hoops: a flexible starter range for beginner embroidery, cross stitch practice, small patterns, and classroom craft projects. See the 4/5/6 inch hoop pack.

7/8/9 inch beechwood hoops: useful for larger patterns, wall display, floral pieces, and designs that need more working room. See the 7/8/9 inch hoop pack.

10/11/12 inch beechwood hoops: suited for larger fabric areas, bigger display pieces, and projects that need extra space around the stitched design. See the 10/11/12 inch hoop pack.

Adjustable hoop stand: helps hold the hoop steady for hands-free stitching, cross stitch, embroidery practice, and longer sessions where two-handed control is helpful. See the adjustable beechwood hoop stand.

Before you order

  • Choose a hoop slightly larger than the stitched design area.
  • For beginners, 4 to 6 inch hoops are often easier to control.
  • For larger designs or display pieces, consider 7 to 12 inch hoops.
  • If your hands get tired or you want steadier fabric, a hoop stand can help.

After you order

Order tracking is sent by email when available. If you need help, contact support@artisourceai.com with your order number. For returns, please contact us before sending an item back so we can provide the correct return instructions and return address.

More guides

Where to buy Sherbo

For direct Sherbo website links and confirmed Amazon/Walmart marketplace listings, visit Where to Buy Sherbo.